Privacy Policy

Effective Date: September 9, 2026

Glowstone respects your privacy and is committed to protecting the personal information provided through glowstonehome.com. This Privacy Policy explains what information Glowstone may collect, how Glowstone may use and share that information, and the choices available to visitors and customers.

1. Information Glowstone Collects
Glowstone may collect information voluntarily provided through forms, inquiries, requests, and other communications through the Website. This information may include:
Name
Email address
Phone number
Address
Project information
Preferred materials, styles, colors, and design ideas
Information related to measurements, installation, fabrication, or other services
Any other information voluntarily provided
The Website may also automatically collect certain technical information when a visitor accesses the Website. This may include an IP address, browser type, device information, pages visited, general Website usage information, cookies, and similar technical information.

2. How Glowstone Uses Information
Glowstone may use collected information to:
Respond to inquiries and requests
Provide information about products and services
Provide project information or estimates
Understand project preferences and requirements
Coordinate in-home measurements
Coordinate with measurement partners
Coordinate installation, fabrication, or other services
Communicate with customers and potential customers
Provide updates regarding inquiries or projects
Improve the Website and customer experience
Maintain Website security and prevent unauthorized activity
Comply with applicable laws and legal obligations

3. How Glowstone Shares Information
Glowstone may share personal information when reasonably necessary to provide requested products or services or operate the business.
For example, information may be shared with measurement partners when necessary to arrange a requested measurement. Information may also be shared with installation, fabrication, or other service partners when necessary to fulfill a customer’s request or complete a project.
Glowstone may also use third-party companies that provide Website hosting, technology, communication, payment processing, analytics, advertising, or other business services. These providers may process information as necessary to provide their services.
Information may also be disclosed when required by law, legal process, court order, or government request, or when reasonably necessary to protect Glowstone, customers, the Website, property, or the safety of others.
Glowstone does not sell personal information simply because a visitor submits an inquiry through the Website.

4. Cookies and Similar Technologies
Glowstone may use cookies and similar technologies to operate the Website, maintain functionality, remember preferences, understand Website usage, improve performance, and support certain features.
Third-party services used on the Website may also use cookies, analytics tools, advertising technologies, or similar technologies.
Visitors may be able to control certain cookies through browser or device settings. Disabling cookies may affect certain Website features.

5. Third-Party Services and Links
The Website may contain links to or integrations with third-party websites, services, or platforms.
Third-party services may have separate privacy policies and practices. Glowstone does not control and is not responsible for the privacy practices, content, security, or policies of third-party websites or services.
Visitors are encouraged to review the privacy policies of third-party services before providing personal information.

6. Data Security
Glowstone takes reasonable measures to help protect personal information from unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Glowstone cannot guarantee the absolute security of information transmitted through the Internet or submitted through the Website.

7. How Long Glowstone Keeps Information
Glowstone may retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, fulfill legal or accounting obligations, resolve disputes, enforce agreements, protect legitimate business interests, or fulfill the purposes described in this Privacy Policy.
Information may be deleted or otherwise disposed of when it is no longer reasonably necessary for these purposes, subject to applicable legal or business requirements.

8. Privacy Rights
Depending on where a visitor or customer lives and which privacy laws apply, certain rights may be available regarding personal information. These rights may include access to, correction of, or deletion of certain personal information, along with other rights provided by applicable privacy laws.

9. Changes to This Privacy Policy
Glowstone may update this Privacy Policy from time to time to reflect changes to the business, Website, services, technology, or applicable laws.
Any updates will be posted on this page with an updated effective date. Visitors are encouraged to review this Privacy Policy periodically.

10. Contact
Questions about this Privacy Policy or how personal information is handled may be directed to:
Email: hello@glowstonehome.com